… is presented here. With a mix of good online monitoring (so they spot the story or this blog post) and a commitment to talking to people who haven’t had a good experience, they could turn this online complaint into a positive outcome.
Will this happen? Well, it’s nearly two months so far, but in fairness many (and probably most) online monitoring services are not good at picking up references on sites such as www.fixmystreet.com. On the other hand, this blog post (with Tesco in the title, tags, URL and body text, just to make it easy) should be an easy one to spot.
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