Mailings intended to tell people who have recently moved how to get on the electoral register have mistakenly been going out to people who have not moved in years.
A circular from the Electoral Commission sent to councils around the country explains,
As you will be aware, the Commission is currently running a campaign to encourage home movers to register to vote. It has become apparent that there is a problem with one of the data sources being used for the campaign, resulting in some people who have not recently moved home being sent the mailing in error. We are investigating this problem with our data supplier as a matter of urgency.
We are aware that this has caused distress for some recipients of the mailing and that they have contacted their local authorities with enquiries or complaints about the mailing.
We are very sorry for the inconvenience this is causing.