technology Another example in how not to do online customer services from Cooperative Energy August 27, 2015 - 8:55 am This starts promisingly: @CoopEnergy Sorry, was very busy today. Happy to take a call over the weekend or one evening next week. Do you have my number on file? — Mark Pack (@markpack) August 21, 2015 But since then? Another example of poor customer service from The Co-operative Energy, another reason to steer clear of being a customer of The Co-operative Energy.