Political

Will the 2010 election be the Google Surge election?

The phrase “Google Surge” (aka a “network blast” for those less keen on using a militaristic vocabulary for all things political) has been coined to describe the practice of blanketing websites viewed by inhabitants of a particular area with geo-targeted online adverts in the last few days of an election campaign.

The increasing sophistication of online advertising options , with the ability to serve up different adverts to different visitors, means the advertising blanket covers not just local sites, such as those of local newspapers, but also covers people from the constituency visiting broader websites too.

First used in Republican Bobby Jindal’s 2007 Louisiana campaign, the tactic has popped up in several other American elections since and was even honoured with a feature article in the October 2009 edition of Campaigns & Elections.

The ability to blanket online voters in a specific contest has a particular appeal in the American media market, where the alternative blanket options – principally TV advertising – can be hugely expensive, particularly if the coverage areas for TV stations do not match up with the boundaries of the election contest.

With a general election in the UK due by June 2010 – and most likely taking place in May – will this tactic be the next American import to British politics?

Tight geo-targeting of election advertisements has been tried before in the UK. In both the 2004 London elections and 2005 general election, along with Parliamentary by-elections since then, the Liberal Democrats ran geo-targeted adverts, for example. However it is telling that the company with the most advanced technology that I used during those advertising campaigns subsequently greatly scaled back its ambitions for selling such advertisements to the political sector.

Whilst geo-targeted adverts had their role, their impact was relatively muted. In part this was because of the relatively small size of constituencies in Britain compared with the US. The smaller the constituency, the harder it is to do run geo-targeted adverts which actually hit the right audience. In practice blanket coverage of the sort required by a surge ends up very un-blanket like.

In the last few years, Google has significantly improved the granularity of the geo-targeting options available in the UK, which suggests the past may not be such a sure guide to the future.

However, UK constituencies have not gotten larger. Typically with 70-80,000 electors, it is very common for electors to work in a different constituency from the one in which they live. Even if the computers serving up geo-targeted adverts work out with perfect accuracy from which constituency someone is accessing the internet, this does not reveal whether they live in that constituency – or just work in it.

Geo-targeting is more likely to have a possible future role on a larger scale, such as blanketing a region that contains several marginal seats.

What may make geo-targeting a big success, though, is the media’s reaction to it. As in the US, the media in the UK love running process stories about elections and in particular about the Internet and political campaigning. However badly done or incomplete the coverage, a story about a “Google surge” may earn sufficient media coverage that it becomes a success regardless of how the adverts perform.

Relying on that sort of media coverage would be a risky approach, because the alternative media story could be to knock a Google surge as being a return to the sort of blanket newspaper and billboard advertising that has been seen in past British elections and subsequently widely discounted as an expensive way of achieving little.

Exciting modern American import or thrown back to old fashioned and inefficient campaigning? The coverage – and technique’s success – could go either way.

5 responses to “Will the 2010 election be the Google Surge election?”

  1. All the time now I see badly-targeted Google ads for Conservative PPCs who have probably been told “Google is the next big thing” but have no particular understanding of how Google Ads work. Those people are wasting their money.

  2. A technical question: I can understand how this would work on the website of, say, a local newspaper. But how accurately can ads be targeted on the basis of IP information to home users? If I’m in – say – Newbury, and my ADSL line is provided by Pipex with their HQ in Welwyn Garden City a GeoIP lookup will give the IP for the latter, not the former. Is there a way around that?

    • That’s a very good question… Google talk up hugely the power of their geo-targeting. My own (limited) experience is that it’s improved over the last few years – and I suspect pulls in quite a lot of other data Google may have about you, other than your IP address. So it’s often doing better than guessing location via ISP, but how often and how much better is unexplored territory.

  3. Ah, now that’s interesting… and it leads to some kind of double trap. You or I – regular net users – will have Google accounts, probably logged in on our own laptops with cookies etc., but at the same time we’ll have all kinds of ad blockers too (I have Ad Block Plus for Firefox permanently on). Hence we’re going to be rather more immune to the ads.

    The people who don’t have any account with Google (people like my parents for example, or plenty of my website clients) are more likely to be the people seeing the ads, but Google will have less accurate information on those people as they don’t have accounts, don’t use Gmail etc.

    The other thing to mention is that people accessing the internet with cable modems might get better targeting than those with ADSL.

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