As I’ve said before, there are some real touches of class when it comes to the ways in which Vodafone messes up its customer service. … Read the full post »
Here are all my posts featuring mobile phone operator Vodafone and my battles of varying success with its customer services.
You might have thought from my previous Vodafone customer services post and the three phone calls today, including two promises that the problem had been fixed, that… … Read the full post »
You put a 6p charge on the account, you don’t tell the customer, you therefore decide the account is unpaid and you terminate the broadband service before the expiry of the extended “free” trial. … Read the full post »
A small footnote to my previous problems. I rang Vodafone Technical Support with a problem (missing web browser after phone had been repaired and wiped). … Read the full post »
Oh dear. Whilst I’m waiting to hear back from Vodafone on them sorting out my mobile broadband problems… … Read the full post »
If you promise me a call back within two working days, it’d be really nice if you had then actually made the call. … Read the full post »