The previous Liberal Democrat electoral database software, EARS, has now been nearly completely replaced by Connect. The company that produced EARS has however since started selling it to the Green Party, which is now using it in Camden, Islington, Lewisham, Kirklees, New Forest, Stroud and Welwyn Hatfield.
People with experience of using EARS in the Liberal Democrats will not be wholly surprised by some of the comments made about it in a recent Green Party presentation on their use of computer software:
Delays … meant that we repeatedly extended the pilot for proper evaluation.
Complicated but well suited to [electoral register] data.
Quite complex to start, with a relatively steep learning curve.
The support we receive from Datatrans has not been fully in place and has been a drawback to recommending EARS.
It is not for the faint hearted.